Your Privacy Matters

1. Information We Collect

We collect various types of information to provide and improve our services:

1.1 Personal Information

• Name, email address, and phone number
• Current and destination addresses for relocation
• Payment and billing information
• Identity verification documents (when required)

1.2 Automatically Collected Information

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on our website
• Referring website addresses

1.3 Information from Third Parties

We may receive information about you from our partner moving companies, payment processors, and other service providers to facilitate your relocation services.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and manage relocation services
• To connect you with verified packers and movers
• To process payments and prevent fraud
• To communicate with you about your bookings and services
• To send promotional offers and updates (with your consent)
• To improve our website and services
• To comply with legal obligations and resolve disputes
• To analyze usage patterns and optimize user experience

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

3.1 With Service Providers

We share necessary information with verified packers and movers to fulfill your relocation requests. These partners are contractually obligated to protect your data.

3.2 With Third-Party Service Providers

We work with trusted third parties for payment processing, analytics, customer support, and marketing services. These providers have access only to information necessary to perform their functions.

3.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement industry-standard security measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers with firewall protection
• Regular security audits and updates
• Access controls and authentication protocols
• Employee training on data protection

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to enhance our security measures.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

5.1 Types of Cookies We Use

• Essential Cookies: Required for website functionality
• Performance Cookies: Help us understand how visitors use our site
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Track your activity to deliver relevant advertisements

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Receive your data in a structured format
• Withdraw Consent: Revoke consent for data processing where applicable

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: