Terms and conditions
Last updated: 6 November 2026
These terms apply to your use of this website and to moves booked with Ayansh Logistics Packers and Movers, Abdul Ahad Complex, Dariyapur Road, Khairabad, Sultanpur, Uttar Pradesh 228001 (“we”, “us”). The quotation for your move sets out its specific details; where the quotation and these terms differ, the quotation applies.
Using this website
Information on this website is general and may change. It is not an offer or a price for any particular move — prices are given only in a written quotation. Please do not misuse the website, for example by sending spam or trying to access areas that are not public.
Quotations
Each quotation is based on the information you give us: the goods to be moved, the addresses, floors and lift access, and the moving date. If any of these change, or the goods on the day differ from the list, the price may change and we will tell you before the work goes ahead. A quotation is valid for the period written on it.
Booking and payment
A move is booked when you accept the quotation and pay any advance stated on it. The balance is payable as set out in the quotation or invoice. GST is charged as applicable and shown on the invoice. Business customers should give their GSTIN before the invoice is issued.
Your responsibilities
- Give an accurate list of goods and correct addresses and contact numbers.
- Arrange any society, building, lift or parking permissions needed at both addresses.
- Be present, or have someone you authorise present, at loading and at delivery.
- Check the goods at delivery against the inventory and note any missing or damaged item on the delivery receipt before signing.
- Provide any documents the law requires for the goods being carried, such as invoices for new goods, and vehicle papers for car transport.
Goods we do not carry
We do not carry anything illegal, explosive, flammable, corrosive or otherwise hazardous, such as gas cylinders, fuel, fireworks or chemicals. We recommend that you carry cash, jewellery, important documents, medicines and other valuables yourself rather than sending them with the goods. Perishable food, plants and live animals should be discussed with us in advance.
Goods you pack yourself
We cannot check the contents or packing of cartons you pack and seal yourself. Please mark them as owner-packed on the inventory.
Transit insurance and damage
Whether transit insurance is available for your move, its cost, and how claims are made are set out in your quotation. Any loss or damage should be noted on the delivery receipt at the time of delivery and reported to us in writing as soon as possible, so that it can be looked into.
Delays
We will do our best to keep to the agreed dates, but we are not responsible for delays caused by things outside our control, such as weather, road closures, accidents, strikes, checks by authorities, or access problems at either address. We will keep you informed if a delay happens.
Cancelling or changing a booking
Please tell us as early as possible if you need to cancel or change the date of your move. Any cancellation or rescheduling charges are set out in your quotation.
Complaints
If something goes wrong, call or WhatsApp us on +91 88409 15008 or email info@ayanshpackers.in with your booking details, and we will look into it.
Privacy
How we handle your personal data is explained in our privacy policy.
Governing law
These terms are governed by the laws of India.
Changes to these terms
We may update these terms. The version on this page on the date you book applies to your move.